This book shows different perspectives how leading firms and institutions conceive, shape and develop eco-systems for the mobility of the future. The book includes contributions by renowned experts at innovative firms and leading institutions, such as ADAC, Center of Design Research (CDR) and Stanford Graduate School of Business at the Stanford University, DB Schenker, Deutsche Lufthansa, E.ON, E.ON Inhouse Consulting, German Aviation Association (BDL), HERE Technologies, ILI CONSULTING, Institute of Product Engineering (IPEK) at the Karlsruhe Institute of Technology (KIT), MaaS Global, MAN, Neue Zürcher Zeitung (NZZ), PTV Group, RIO – a brand of Volkswagen Truck & Bus, Sono Motors and ZF Friedrichshafen.
Dr. Roland Schütz, Executive Vice President and Chief Information Officer, Deutsche Lufthansa: “Giving travelers digital solutions (…) will increase their satisfaction with our brand.”
Sampo Hietanen, Chief Executive Officer & Founder, MaaS Global: “We definitely see the problem of companies having the fear that they lose their customer contact, once they join our platform – and I can totally relate to that.“
Dr. August Markl, President, ADAC: “Mobility must flexibly connect all our activities.”
Dr. Peter Kürpick, Executive Vice President and Chief Platform Officer, HERE Technologies: ”(…) by deploying AI and machine learning, we can produce a new generation of services required for the mobility solutions of the future.”
Joachim Drees, Chief Executive Officer, MAN: “The transformation process that we face will, however, be more extensive and profound than ever before.